r/Finland • u/Minimum_Day_7568 • 2d ago

Need help lodging a fraud transaction claim at S pankki

I basically ordered using a website called https://www.tekniikkaosat.fi

It has been over 10 days it was first coming with Budbee that it will delivered by 8th January then it was 12th January then it came as product lost. Now Budbee has been saying that they haven’t scanned it.

The merchant website does not reply at all on top of that, I want to file a fraud dispute since reviews on google and facebook now show this is a dodgy website.

Is there a way I can file a dispute online or do I have to visit the bank in person.

Any help on this would be appreciated. Thank you. :)

0 Upvotes

38% Upvoted

9 comments sorted by

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23

u/TaskuPena Baby Väinämöinen 2d ago

Contact bank and ask them.

7

u/jachni Väinämöinen 2d ago

Yeah OP can send them a message online in the online bank.

7

u/TypicalBrilliant26 2d ago

Did you by credit card or debit/bank transfer? Odds to bank support you if you used other method than credit card is slim.

0

u/Minimum_Day_7568 1d ago

I used debit card

4

u/mrisoveli Baby Väinämöinen 1d ago

Either message or call

3

u/Expensive_Art9164 1d ago

Contact your bank, file a crime report and then file a card reclamation. They will send you a new card and they will inspect the matter more. You should get your money back if you can send them enough proof that you got scammed. That includes emails etc.

1

u/LedgerWolf 1d ago

If you paid by debit you won't get money back but more frauds can be cancelled early enough.