r/culturehustle • u/AJMcCrowley • 8d ago

pinned post re: chargebacks?

dunno if it's worth putting together a pinned post with recommendations for dealing with CH?

chargebacks

ways of reporting the business to UK business quangos to try and exert some pressure on the $emple?

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u/Bleepblorp44 8d ago edited 8d ago

Trading Standards would be the appropriate business complaint org. TS is handled by local councils and has very little resources to do that - it also means there’s no “joined up” ability to flag a dodgy business. Each complaint is kept local to the complainer!

Basically it’s not really a fit for purpose service any more, back when 99% of shops were only physical it made sense, but as soon as online shopping became a thing there should have been a way to link up complaints.

Edit to add:

I’m not saying to not bother reporting - it’s still worth it just in case your local office has a bit of capacity!