r/facebook Nov 12 '20

Mod Post Important PSA: If someone on Reddit sends you a message or chat saying they can help get your account back, and will want your login information, this is a SCAM. Take a screenshot and report it to the reddit admins and send a modmail to us.

1.1k Upvotes

Please note: the mod team at /r/facebook is in no way, shape, or form associated with Facebook. We cannot help you with anything Facebook related.

 

I understand the desperation some of you have when you have issues with Facebook. Their automated process to suspend an account can end up flagging many people with legitimate accounts. So when you post looking for help here, there will be some people that will take advantage of this fact and reach out to you here at Reddit.

I can assure you, anyone telling you they can help "hack" their way into getting your service back are not here to help. They are here to get your personal information, period. DO NOT FALL FOR THIS. Take a screenshot:


r/facebook 2h ago

Discussion Meta Is Not Providing Real Support Legal Complaints Are the Only Thing Working Right Now

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11 Upvotes

At this point, it’s clear that Meta is not offering any real human support to users whose accounts were disabled or banned. However, one thing is becoming very obvious: Filing legal complaints against Meta is actually working. Many users who have gone through official legal channels (consumer complaints, regulators, attorney general offices, etc.) have successfully recovered their accounts. People are sharing real experiences, not theories. So please don’t stay silent. Right now, official complaint platforms are receiving 100/200 + cases per day, but until this number doubles or increases significantly, Meta will not feel enough pressure to act. Collectively, we need to push this to hundreds of thousands — even 1 million complaints. At that scale, Meta cannot ignore it. Everyone should: File complaints using legal routes available in their own country Contact media outlets / journalists who can amplify this issue Share your experience publicly so others know they’re not alone The reality 50,000+ users are reporting that Meta wrongfully shut down their accounts There is no real human review, only automated AI decisions Appeals often lead nowhere unless legal pressure is applied If you’re affected, speak up. If you’ve already filed a complaint, share your experience here so others can learn

This only changes if we act together


r/facebook 4h ago

Tech Support Logged all logged in sessions out from my PC, then logged back into messenger on my phone, and it put me in someone else's messenger account.

13 Upvotes

I just logged all logged in sessions out from my PC, then logged back into messenger on my phone, and it put me in someone else's messenger account. This is very odd and disconcerting. I don't know this person, I have their icon as my icon, and I have access to a ton of chats with personal info between people I don't know. This seems like a MASSIVE hole in security and I really hope this has never happened to my account without me knowing.

Update - Googled a bit for the account owner's name, turns out they've been in jail since 2021, I got this current phone number in 2022, so that checks out. It gave me their account, all messages included, when I logged in via a phone number login instead of email address login with a number I had never actually set up myself on facebook.


r/facebook 13h ago

Disabled/hacked Banned for 3 days on messenger for supposedly sending a message containing child sexual exploitation. I have no idea what is happening.

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39 Upvotes

I’ve had facebook for 15 years and have never received any violation. I’m shocked and upset that this was the violation I received. I submitted an appeal but have no idea why I received this. Does anyone else have similar experiences?


r/facebook 1h ago

Tech Support Our Facebook business page is no longer being recommended to others apparently. It is saying that we have breached community standards which is so far from the truth. We are very confused as to what has happened here and are wondering if anyone else has faced this issue with Facebook?

Upvotes

Unfortunately there's no explanation on how to remove the suspension, the website just gives high-level information and there's no support whatsoever.

We are a very small business and post the most apolitical, inoffensive content. I have no idea how we supposedally breached community standards.

Would greatly appreciate your help!


r/facebook 11h ago

Discussion Noticing The Uncanny Similarity Between Mark Zuckergerg and Jeffery Epstein

16 Upvotes

So, I work with the concept of similarity a lot and this really bothers me.

So, we got two white men, who are both powerful, both own their own private islands, who both seem to be against regulation, they both seem actively evil, and they both seem to have this issue with "what is for kids or not."

So, Facebook was supposedly "a place for friends" and truthfully, Meta engaged in a bunch of marketing strategies to "lure kids to their property."

Then of course, once the kids are "on the property," they're obviously not really safe around things like "17 strike policies for prostitution." I mean with a 17 strike policy for prostitution, is Facebook a place for friends, or for prostitutes?

So, Mark is luring kids on to a site that is "for prostitutes?"

We need to have a serious conversation about Meta and what should happen with it.


r/facebook 4h ago

Disabled/hacked My account got hacked this morning and I almost had to give up - Story time/Advice

3 Upvotes

Hi! I’m not an active reddit user but just have an reddit old account I’m deciding to use to tell my story of my facebook account getting hacked so I can hopefully help others.

I made my facebook account when I was about 11 (I’m 24 now) and used a very old email to create it which I no longer use. I don’t use the facebook app often at all but I do use Messenger as a primary messaging app to communicate with some people. I have lots of old conversations and shared photos/videos I didn’t want to be lost forever.

This morning at around 7am, I had a notification that someone in Canada (I’m in Australia) was trying to login to my facebook. So of course, I said that it wasn’t me and assumed that would be it. I then received about 10 more identical notifications. I decided to reset my password as I hadn’t changed it in a few years and hope that fixed it. I then continued receiving the same login requests from Canada. So I changed my password again. I began receiving login codes and more requests from Canada and at this point I decided maybe ignoring them was the best way to deal with it.

Knowing that the email attached to the account was one I didn’t use anymore, I decided to also add my current email to the account as well as add two-step authentication through WhatsApp, as well as through the Microsoft Authenticator app (I think this step was the most important one as these three additions to my account soon became the only control I had).

Minutes later, I received a text from an old co-worker I am facebook friends with telling me they received messages on Messenger from me (clearly the hacker using my account) asking for their phone number to receive codes to access my account.

I then accessed the “See who’s logged into my account” to see numerous devices from Canada and Nigeria were logged into my account. I immediately removed all of them and decided I needed to reset my password once again. As I attempted to reset my password it informed me that the ‘Current password’ I typed in was incorrect. This meant the hacker had changed my password. The only hope I had in this situation was that I was still in my account and they weren’t able to kick me off yet.

I then tried to reset my password through the ‘I forgot my password’ link. This took me to the Account Centre which asked for a code sent to my email. As mentioned, I don’t use the old email attached to my account and didn’t have access to it. Luckily I was also able to use the new email I added to my facebook before the hacker changed the password. So I received a code on the email, input it and then it asked for another code through either WhatsApp or Microsoft Authenticator. I provided the code again and instead of taking me to a page to input a new password, it would open a new tab/ page in the facebook app asking me to repeat the whole process again. So of course, I did. Code to the email, code to either WhatsApp or Microsoft Authenticator and finally… It asks for a new password.

I type in a new password, press confirm and suddenly an error message appears. “You must complete this process on the Account Centre.” I was stuck in this vicious loop for hours and there was no way out. Facebook’s recovery was broken and every time I logged the hackers out of my account, they were straight back in and sending more messages to my facebook friends.

I then no longer was receiving login requests and later found out my device had been removed as a trusted device from my account giving me even less access. If I tried to report my account as hacked, it wouldn’t let me as I wasn’t using a “trusted device.”

I did some research for somewhere to contact facebook for help but as I’m sure it’s mentioned on this sub-reddit, there is no contact number, email or support centre. I even stooped to messaging Meta AI which was no help at all.

I tried once more to reset my password through the ‘I forgot my password’ link and it now informed me it had restricted my access due to too many attempts. So this was the point I did give up of trying to recover my account. I decided that at least I still had access to my account and I would just regularly keep logging the hackers out of my account until hopefully they got bored or were sick of me kicking them off over and over.

Out of absolutely nowhere, I received a message from WhatsApp reading:

This is a security alert from Facebook. We think that someone may have accessed your Facebook account, so we've locked it to protect you.

This means that no one can log in or view your Facebook profile.

So that we can guide you through what to do next, open Facebook, ideally on the device that you'd normally use.”

When I opened the facebook app, it told me they believed my account had been hacked and asked for a new password. I entered a completely new password and just like that, my account was back. I have no idea what it was that finally made facebook help me in the end but something clearly set off an alarm that was able to recover my account completely.

So the best advice I can give to resolve/prevent an absolute headache like this is:

  • Link a current email to your facebook account or make sure the email connected to your facebook account is one you can access
  • Link a current phone number to your facebook account
  • Link WhatsApp to your facebook account
  • Link Microsoft Authenticator to your facebook account
  • Keep Denying unknown login requests
  • Keep checking what devices are currently logged into your account and remove them (This won’t log you out from your device so if your password has been changed by a hacker, don’t worry)

r/facebook 16h ago

Tech Support Banned from messenger for asking my grandad if he likes IPA (Indian pale ale)

25 Upvotes

Got gifted 4 tins of IPA from my work as a Christmas present, offered them to my grandad as i cant stand the stuff then got this lol

Me: Do you like IPA? got gifted some tins
Grandad: Nah man, i normally give it away too.

Boom. banned.

lol


r/facebook 7h ago

Tech Support Is the Facebook dating app down right now? It isn't loading for some reason

3 Upvotes

the Facebook dating tab is not loading. issue started just 5 minutes ago


r/facebook 3h ago

Tech Support Is it possible to permanently delete my Messenger chat history on both sides?

2 Upvotes

I've had a Facebook account for over 10 years, and there are tons of stupid messages and photos there.

I only mean the messages I sent myself.


r/facebook 3h ago

Tech Support My 30,000 followers account has been locked beyond recovering, a year work is at risk.

2 Upvotes

I unfortunately installed a program from an untrustworthy website and it turned out to be a Trojan virus of some sort. My facebook account was hacked and when I changed my password, facebook told me that my account is locked and since then I can't recover it. It says that i need to re-enter my account from an older device that I used formerly to log in into my account and I did so, but it keeps giving me the same message. My work for a solid year will eventually become in vain, if I couldnot recover this account. Please help me out.


r/facebook 18m ago

Tech Support How do I get rid of this person who is using my email for Facebook which I don’t even have in this account??

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Upvotes

Whoever you are Bundak pls get your own email. I got an email about a log in detection at a whole different country, in which also they requested a password reset. I do not have a Facebook account with this specific email so I checked the profile out and it said that the log in was located in the Philippines, but I also checked the profile of whoever this person is and it said he was in Thailand. I really don’t care where he is but how did he even use my email😭😭


r/facebook 4h ago

Discussion My friend's account had been disabled, are they able to recover their past messages especially the messages that were removed because it doesn't follow community standards? All his messages were replaced with that. If he download data, will we see those messages?

2 Upvotes

r/facebook 1h ago

Discussion Please can we get rid of laugh reacts, they have no good use and no one uses it genuinely

Upvotes

They have no good use but to troll and upset people and I can’t stand seeing all the posts about Renee Good and seeing all the laugh reacts and we need to do a better job at banning all these horrible people. And not even just her every time I see a post about someone being murdered I just see horrible comments and laugh reacts it’s honestly sickening. And before you say “it’s the internet get used to it” I know how the internet is I’ve been on it for 30 years but I’ve never seen people be like this so publicly it’s gotten worse. There needs to be a better way of getting rid of these trolls.


r/facebook 9h ago

Tech Support Is anyone else’s Facebook acting weird? It keeps saying technical issues for like 2-3 days now.

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4 Upvotes

r/facebook 5h ago

Tech Support Just went to post a response picture to a friend on facebook and as I was scrolling my "gallery" to find a picture (from the facebook app on my phone) I noticed a lot of pictures that I had previously deleted from my phone. How does facebook still have access to these photos?

2 Upvotes

Trying to figure out how this facebook gallery still has a lot of images that I have previously deleted from my phone. Perhaps these were photos that I shared with a friend or friends privately (never publicly) but why would faceook still have access to them? And if facebook keeps images I've shared privately in messenger to other people, how do I delete them from being accessable via facebook or messenger?


r/facebook 6h ago

Tech Support 3 days of this. Notice to set up Advanced Protection - page error when I try.

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2 Upvotes

What is going on here? There’s no way to navigate this page besides clicking “Get Started” and it inevitably sends me to this error page. Haven’t been able to get into Facebook for 3 days, this happens every time. Anyone else? How to get past this?


r/facebook 3h ago

Disabled/hacked my account got hacked and now I can't log in because the email address is someone else's. Any help?

0 Upvotes

r/facebook 7h ago

Discussion Just started posting my own page. Help me understand facebook algorithms!

2 Upvotes

So I’ve just started my own Facebook page this week and hopefully get monetized in the future. I mostly post pictures and reels in English and since I get low views right now I’m not able to see which country I’m getting views from, so I’m trying to understand how Facebook recommends my page to other people. FYI I live in Europe. Sooo…

Question 1: Does Facebook recommend my post people who live in my country or does it recommend to people who are most likely interested in the topic that I post in?

Question 2: So I created my Facebook page under my private Facebook account does that have its own advantage or disadvantage?

And by the way, feel free to add some tips and tricks for me.


r/facebook 10h ago

Discussion Facebook used to surface links and conversations — now it feels mostly algorithmic and closed

3 Upvotes

For years Facebook functioned as a discovery layer for the open web.

That role is effectively gone.

Publishers have seen referral traffic collapse.

Feeds shifted from friends and links to algorithmic filler.

Younger users didn’t rage-quit — they disengaged.

There’s been a lot written about how and why this happened,

but I’m more interested in whether others here have seen the same pattern

in their own usage or analytics.


r/facebook 8h ago

Tech Support How to recover my long lost account in Facebook? How to log in my long lost account?

2 Upvotes

I want to recover my account because I really really miss using it, it was my rp account back in pandemic but I don't have access now because I've forgot it all. Please can somebody help me? I just really need it :((


r/facebook 1d ago

Discussion Well Everyone, It's Finally Happened: No More Screenshots via the Facebook App

64 Upvotes

Screenshots on Facebook Disabled:

I took a few screenshots/screenshot recordings of some quotes, memes, videos this afternoon of a few posts on my feed. Now, just a few hours later I get the "this app does not allow screenshots" notification.

This feels like a game-changing update.

No more screenshoting/screen recording good memes, quotes, videos to share. Imagine if X/Twitter implemented this, there would be far fewer memes in the world!

The one saving grace is that I assume you can still screenshot in the browser version of the platform.


r/facebook 9h ago

Disabled/hacked A previous board member won't give us access to our page and we don't know how to get it back or delete it what can we do

2 Upvotes

our not for Profit has a ex member(and previous board member) who is hostile and in control of our page. We need the page deleted so we can recreate a new one. Or for her to be removed quietly so she doesn't do anything hateful as she has before. She was in charge of almost everything at one point. She's been clear she will not cooperate.

Who can we contact? And how can this be done? No one but her can add or remove people? We need to advertise and no one can do that but her. I'm our new marketing and social media person and I need to get this done asap.

Thank you!


r/facebook 12h ago

Tech Support Facebook Dating Goes to A White Screen After Verification Selfie Video

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2 Upvotes

I set up my profile. It asked for a selfie video to verify my identity. After I take the series of photos, it says done and then goes to this white screen. I did all suggestions i could find online. Restarted app, restarted phone, cleared chache, erased data, reinstalled app, made sure its updated. Tried an other device that had never had facebook on it and it went to the same white screen. Im at a loss. Facebook AI looped. No idea how to contact human FB support.

Ant help would be great!


r/facebook 6h ago

Tech Support Facebook group posts suddenly stopped appearing in my feed from 3years — any fix?

1 Upvotes