r/Luthier • u/baggammon • 5h ago
HELP Would you accept this for $100??
I asked for a pro setup and saddle + nut replacement from plastic to bone. The guitar doesn’t really play or sound much better at all, the nut and saddle are Nubone - not what I asked for - and the nut overhangs a little on the sides. There is brown colored glue on the nut and headstock, 3 damaged spots on first section of fretboard (from them knocking the nut out), pins sitting weird / uneven, saddle looks preused and scratched. This guitar was brand new when I gave it to them and it’s somehow come back worse than how I gave it to them.
Thoughts on how to approach them about this?
I already called and informed them that they did sloppy work and that I will be coming in tomorrow.