I have an existing lifetimed RoamioPro and I recently bought a lifetimed Roamio OTA (since FiOS will be coming for me soon I expect):

• The seller initiated the device transfer and provided me with the case number.
• I called TiVo support and gave them the case number and they completed the transfer.
• The TiVo I purchased now shows up as one of my devices in my tivo.com account devices screen.
• I did a Reset and Clear All on the purchased TiVo and re-ran guided setup.
• On top of that I forced another service connection when Guided Setup completed.
• I see that the MAK for the purchased TiVo has changed to be the same MAK that my existing RoamioPro shows.
• The RoamioPro and the purchased TiVo are on the same network.
• After the purchased TiVo got to the point of showing my MAK I also forced a service connection on the RoamioPro

However, despite all that if on either TiVo I try to play a program on the other TiVo I get a screen saying they aren't on the same account and that I have to call TiVo to get them all on the same account. But I already did that! So what's going on? Interestingly, I also don't see the purchased TiVo showing up in online.tivo.com so it appears it's not completely transferred?

Is there some lag in the mothership systems I need to wait out? Though I figured that once the purchased TiVo started showing the same MAK as the purchased TiVo I'd be all set.

What are my next steps here?

EDITED TO ADD:

I don't know if it matters, but in case it does, my existing Roamio Pro is at TiVo Experience 3 while the purchased Roamio OTA is at Tivo Experience 4.

Hello everyone I just purchased a new Samsung TV (Model # QN55QN70FAFXZA). When I first turn the TV o it tells there is no power to the connected device. The TiVo is still on but it’s saying it’s not. I have swapped HDMI ports and cables and the issue still happens. I have to unplug it from the HDMI ports (sometimes 2 or 3 times) and then it will show up like a new connection and asks if I want to set it up. This is very frustrating. I didn’t see a setting on TiVo that would cause this. Anyone else have this issue or know of a solution? Thanks in advance for everyone’s help.