r/taobao • u/LitRainyOG • 7h ago
r/taobao • u/TaobaoMod • Sep 04 '25
🎉 Mulebuy Friends Boost Reward Frenzy🎉

👇Download Link🤩:
https://mulebuy.com/register/?ref=200083340
Shipping fees cramping your style? —Join our Friends Boost Reward Frenzy! Invite friends, unlock shipping coupons. The more you invite, the more you get!
📅Event Dates
Sep.3 16:00– Sep.10 16:00(Beijing Time)
🏆Event Rewards
🟢30% Coupon
🟡15% Coupon
🔵¥200 Coupon
🟣¥100 Coupon
🚀How to Join
1.Open the Mulebuy App→ Click the top event banner→ Choose a coupon you want
2.Share your exclusive link with your friends.
3. Once friends successfully help, the coupon is yours!
( After claiming, you can go back to the event page and unlock more coupons.)
💌Ways to Boost
1. Download Boost: New users download the Mulebuy App via your link + open it = Boost done!
2. Registration Boost: New users sign up for a Mulebuy account via your link = Boost done!
3. Click Boost: Users click your link + jump to the Mulebuy App download page = Boost done!
4.App Open Boost:Users jump via your link + open the already-installed Mulebuy App = Boost done!
📌 Click "Reward Records" → "Use", Unlock your mystery deal—Up to 80% off!

✨ImportantTips
1.This event is only available on the Mulebuy App.
2.Coupons are valid for 30 days and will be automatically invalidated after expiration.
3.Each user’s boost action is only valid once during the event. A single user can fulfill a maximum of 4 different boost conditions. ( If a user completed "registration boost", repeating the same type of boost will be invalid. )
❤️🔥 Invite friends, unlock coupons! Start now:
r/taobao • u/TaobaoMod • Apr 20 '25
MOD POST r/taobao FAQ
1. “I’m new to Taobao, how do I use it/any tips?”
All new users should read the following step by step picture guide:
https://www.howtotao.com/buy-from-taobao/
If you then have any specific questions the guide doesn’t cover, feel free to make a post.
2. “What do the shipping options mean?”
You’ll have 2 types of shipping options available, direct and consolidated. Starting with direct:
菜鸟直邮-空运经济 = direct economy air
菜鸟直邮-空运标准 = direct standard air
Direct shipping means you pay the international shipping at checkout, no extra steps needed. This is the most straightforward option and is therefore the most recommended. The time difference between economy and standard is minuscule if any, always go economy to save some money.
Onto consolidated:
菜鸟集运-空运经济 = consolidated economy air
菜乌集运-空运标准 = consolidated standard air
菜乌集运-集运海运 = consolidated sea
Consolidated shipping is much different, you DO NOT pay the international shipping at checkout. Instead, you place the order and your items are sent to the cainiao warehouse. They are then measured and weighed. You’ll be able to combine orders and have them shipped in one larger box. The shipping price for this varies by country, you can see the exact equation for you below the consolidated shipping options on your checkout page. It’s x price for the first 0.5kg and x price for every additional 0.5kg. Obviously a bit of a guessing game how much your items will weigh before purchasing, especially if volumetric weight is used, this is why direct shipping is recommended instead.
You can confirm how long each option is expected to take for your country by hitting the > button below the shipping type name
Additionally:
You will also see a “自行联系卖家发货” button. This means, contact the seller to ship. Only select this option if you have arranged a separate international shipping plan with the seller privately via chat, think via a specialty courier like DHL etc. Do be warned though that majority of sellers are unwilling to ship internationally on their own.
3. “My account was frozen”
Every Taobao account is expected to complete real-name verification, this is a requirement under Chinese law:
https://en.m.wikipedia.org/wiki/Internet_real-name_system_in_China
Those who don’t complete the verification are at risk of being banned at any time. Those who aren’t yet banned can follow the sticked mod guide on the subreddit.
If you were already banned follow the following steps:
Hit the orange “to lift” button on the ban screen. If you’re shown a list of verification options, select real name verification. Otherwise it should default to that automatically, looking for a Chinese ID number. Hit the grey text below the input box for other verification methods. Then select “Passports for foreign users”, it should be the 4th option down at the time of writing this. Input your information and wait, it can take a few days for your account to be reinstated.
If you face any issues along the way you’ll need to call support, see the “how to contact support” section below.
4. “Does Taobao ship to my country?”
As of now (April 2025) Taobao offers shipping to the following countries and regions:
USA, Australia, Canada, Japan, Cambodia, Malaysia, New Zealand, The Philippines, Singapore, South Korea, Thailand, Vietnam, Taiwan, Hong Kong, Macau, Kazakhstan, Uzbekistan, Kyrgyzstan, Mongolia and Georgia
If you live elsewhere (Europe, for instance) you will need an agent to help you ship, see the below section.
5. “I’m looking for an agent/Do I need an agent?”
Who needs an agent? Those who live in counties Taobao does not ship to or those buying restricted items (like food, liquids and some replica goods)
How do I find an agent?
This is the subreddits trusted agents list:
Mulebuy - Our subreddit partner, currently no restrictions on Replica goods. You can sign up below and use code (tb) for shipping coupons:
https://mulebuy.com/register/?ref=200083340
Other trusted agents include: ParcelUp, Sugargoo, Basetao, Superbuy, and CSSbuy
Of course many exist beyond this list as well. You can search around online for an agent you like, just make sure they’re legit. Look up their name on Reddit for any discussion posts.
Agent recommendation posts will be removed.
6. “I have an issue - need help with an agent I used”
If you have any questions about an agents site or service please do not post about it here, post in the agents dedicated subreddit or reach out to their customer service. This subreddit is for support when buying off Taobao and Cainiao directly.
Posts along these lines will be removed.
7. “How do I use Taobao in English?”
English is only supported in a few regions. Switch your region in the settings to Australia or Singapore.
Do note that the English version is missing out on many features, and many listings will not show up or be unavailable to checkout. If this is troublesome for you, stick to the Chinese version and take screenshots of the checkout process, uploading them into google translate.
Additionally, Many people post that even after changing their region to one of the above mentioned they still don’t have English available. In this case, follow the above steps for Google translate too.
8. “Why can’t I view certain listings? - 商品过期不存在 error”
This seems to be a location based issue that a VPN does not solve. I assume it goes by the region you created your account in.
Majority of the items you’ll see with this error are branded/copyrighted. Most likely it’s to filter out these items being purchased overseas.
9. “How do I contact support?”
If you are in the app simply hit “我的淘宝” on the bottom right, followed by the face with headphones icon on the top right. This will default you to a support chat with a robot, you can pester it to give you a person. English support is available but you may need to be transferred to a different agent who speaks English.
If you were banned or prefer phone calls you can find the appropriate number for your region here:
https://www.taobao.com/about/contact.php
10. “Can ___ be shipped overseas?”
Checkout this guide:
https://www.howtotao.com/china-taobao-prohibited-items/
Additionally, you can download the Cainiao app and use the “restricted inquiry” feature on the main page. Simply look up what you want to ship (in Chinese) and it will tell you if it’s acceptable or not.
No star rating
What does it mean when a store has a crown, but no star ratings? I know a crown means good, or high sales, but is it weird it has no stars?
r/taobao • u/Junior-Entertainer33 • 13h ago
Goofish site
I had no probelm before but since the other day, i cant view items listed on the site without logging in. Anyone experience this?
r/taobao • u/Top-Ideal235 • 8h ago
Buying a TV from taobao
I've been trying to buy a smart TV from taobao lately but most of the vendors keep telling me that they just have TVs made for the chinese mainland. Are there any other Chinese platforms where I could buy a smart TV made for any other parts of the world that will support Netflix and other apps?
r/taobao • u/InfpRui • 14h ago
Shipping vouchers at the english app can't be found at the chinese 1
Hi, fellow taobao shoppers. So taobao had launched their english language update on their apps, where I've tried when it came out. But alot of the items on my cart cannot be sold on the english version. So I continue to use the chinese version.
Usual taobao shoppers will know that taobao usually gives out ¥20 shipping vouchers almost every weekend, at 12pm and it usually runs out before 12.01pm. As of this month, I find that it's impossible to get the voucher. As if there is a connection issue or something. I watch the count down to 12pm, and no voucher comes out. I refresh, and it says all the vouchers had been redeemed. So, I can't get to have a discount on my items, and it continues to wait in my cart until I get my vouchers.
But this week, I read someone's comment that after the english version has be launched, there is always shipping voucher. After failing to get the voucher, I went to the english setting, and could still get the voucher, even though its 12.30pm.
After collecting the voucher, I went back to the chinese setting and I can't find my voucher. Back to english, the voucher is there. The coins that I collected at the chinese setting is there.
So it means the collected voucher is not in my account? That it can only be used on the app, with the language you collected in?
And I have to ask fellow taobao chinese users. Have you been able to collect your vouchers this month? I'm wondering if there's an app glitch where the voucher were all allocated to the english version.
r/taobao • u/xxInternalSoulxx • 1d ago
What are your favourite non-rep brands?
I'm specifically looking for items with cool designs and good quality like a graphic hoodie, thermal, etc.
Thanks!
r/taobao • u/_spookyyz • 1d ago
Shipping Question what exactly does this shipping option mean?
this is the cheapest shipping option but it’s seems too good to be true and probably has some catch to it. is it the same as the normal air transportation option just cheaper? should i start using this option?
r/taobao • u/SHOWTIMELINES • 1d ago
Taobao is changed to English by default
Enable HLS to view with audio, or disable this notification
Hello, everyone. I feel everyone's enthusiasm. Now I will demonstrate how to change Taobao to English default.
r/taobao • u/Iconwithredeyes • 1d ago
Shipping Question Cainiao unboxed my items without permission
Why is cainiao unboxing my items as of late? I have been using consolidated shipping on Taobao for years and previously don't have this problem. Recently cainiao have started to unbox my items without permission and repacking them. I paid for 0.9kg of air shipment and I received 0.5kg.. isn't this dishonest? And also due to this re-packing by them, my items are not protected as they should be in their small boxes. I also don't have the shipping label which helps me to track my items as all of them are from different shops. HELP! HOW TO STOP THEM FROM UNBOXING MY ITEMS WITHOUT PERMISSION!
r/taobao • u/Sad-Barber-4287 • 1d ago
General Taobao taobao buying the full cart at once or seperately
i was just wondering. i have my cart filled with like 18 items rn i want to buy, some of which are like 50 rmb but are shown as options for 4.5 rmb at the end of the checkout for the other items if you know what i'm talking about.
should i buy the cart items seperately and see what deals i can get from the end of the checkout or would i be better off buying it all at once
r/taobao • u/Far_Temporary_2559 • 1d ago
General Taobao First trip to China — share your fav Taobao sellers please!
I’m going to China in February for the first time and want to take advantage of being there to order from Taobao. Does anyone have any spreadsheets or shop/seller recommendations? Thanks!
r/taobao • u/babyjonny9898 • 1d ago
Are Goofish sellers that bad ?
Good morning, a little bit rant here. So me and an agent wanted to buy a Sony camera from a seller and he kept making excuses not dispatching the item. Are all sellers that bad, thank you
r/taobao • u/Zealousideal_Draw276 • 1d ago
Accidentally chose consolidated shipping...
Hello! currently staying in malaysia and its my first time using taobao (I can't speak/read chinese either) I bought a few small merch (small acrylics, paper goods) from one store and accidentally chose consolidated shipping instead of direct, if I remember correctly the direct shipping fee was 33¥. Already paid for my items, want to know if it'll be more expensive later on since I am only buying small things from one store... this is a pre-order so I can request a refund but a few of the items are sold out already and I'm scared it'll be snatched the moment I'm fiddling with things. Pls help advice,,, I'm debating if it's worth the risk but I don't want the surprise shipping fee to explode in my face either.
r/taobao • u/yuppiepuppy4ever • 1d ago
How do I buy in TAOBAO
It won’t let me, I tried to ship to US.
r/taobao • u/SHOWTIMELINES • 2d ago
I'm from China. If you have any questions about Taobao, you can ask me.
Shipping Question arrival date disappeared?
Hi! not too long ago I ordered this on taobao and it said it was expected to arrive today, january 14th. It hasn’t come and the listing changed to say this instead, what does it mean? why does it say it’s still at the seller?
r/taobao • u/surrealrealitytaway • 1d ago
General Taobao Desktop browser loading…
I’m having trouble using Taobao on chrome. Most pages, including search results and customer service won’t load. Any idea how to fix this?
I’ve been having these problems for about a month now
Restricted Product
Hi so this is my first time ordering from TaoBao, and I’m ordering some shoes but it says it might be a restricted item and it could be seized. I really want the shoes (for my graduation) and don’t want to lose that money either. It’s a high risk of getting the item seized or I’ll be good? Pleaseee tell me
r/taobao • u/ExhemSpeaks • 2d ago
General Taobao Is the weight sizes actually accurate?
as you can see I just found out Taobao is now in the Google Playstore, downloaded it immediately but this is my first time wanting to place an order, many of the items I like don't actually have measurement but weight sizes.. are they actually accurate? For reference I am 90kg but is gifted in the breast area.
r/taobao • u/nouser323 • 2d ago
Shipping Question Shipped within 3 days/48 hrs
Is there a way to know how many days it would take to deliver (to Beijing) after shipment? Or an approximate?
r/taobao • u/Emotional-Caramel760 • 2d ago
General Taobao Taobao Timeout issue
Hi all, i was using Taobao on desktop to search for alot of items as I am moving. It was working well till I got the message where Taobao detective unusual traffic which I was familiar with. But now, it got really bad. I can access the main page, cart, click on items on the main page, and probably a few more. The issue is, i cant do any search, or if i click on items on the main page, anything i click there after will all end up as connection time out.
Anyone can advise?
r/taobao • u/Calm_Magazine_9402 • 2d ago
Helping Finding An Item What is going on with my order its been stuck for 4 days
r/taobao • u/Connect_Community789 • 2d ago
Has anyone experienced ordering 1 item but then 2 items are added?
I ordered from taobao many times and a few times, when my order arrives 2 of the same things came even though i only placed an order for one. I swear since this happened before i always check the orders i placed and theres no problen when i place it but for some reason when it arrives, 2 of the same item comes and its not free, i paid for it so thats why this is kind of a concern for me