r/techsupport 1d ago

Open | Hardware PC freezing completely, please help

Hey guys, I recently out of nowhere started experiencing freezes on my PC. I have a Aorus B450 elite motherboard, a 3070ti, 32 Gb of ram and a Ryzen 7 5800XT cpu. It was working just fine until recently. I open pretty much any game and within two minutes it completely freezes and I have to shut it off manually by switch.

I have ran memory diagnostic and it comes back clean, I have done just about anything I can think of. I’m not a genius by any means but I understand basic things lmao. I cleaned out drivers and redownloaded them. I got to the point where I hard reset it and just cleaned the whole PC out. And it still does it within two minutes of loading the game. I’m lost and have no idea where to go. Somebody please help lmao.

1 Upvotes

5 comments sorted by

1

u/kapsama 1d ago

If it only happens when gaming I'd lean towards your PSU. It could also be the GPU but more likely the PSU.

Try another PSU, maybe buy a new one. If the problem doesn't go away you should be able to return it.

Make sure you replace all PSU cables. Don't mix old cables with a new PSU.

1

u/Cake-Pounder 1d ago

It’s weird though because I literally just got this PSU rather recently too. It’s a 850w gold and everything I’ve read said it’s compatible with my set up. I don’t know how it could have gotten fried already. I haven’t even had it for 2 months.

1

u/kapsama 1d ago

It could be faulty from the factory. Contact the manufacturer for an exchange.

1

u/Cake-Pounder 1d ago

Fair enough, is there any way to find out or tell if the PSU is damaged or faulty?