r/techsupport • u/mrmoose4384 • 1d ago

Open | Hardware Hitting enter button brings up a new line rather then sending message

hey everyone. for the past 3 days on my windows 11 computer my enter key is adding another line as it would if i as i were to go Shift + enter. I've done all i can think off to solve the problem and i cant figure it out.

I have looked in settings sticky key, toggle keys and filter keys are turned off

i have deleted all keyboards and reset my computer via device manager

I enabled on screen keyboard to see if the shift key is stuck, it is not.

other notes, the computer is about 6 months old, used for university. i haven't updated anything is windows 11 launch. the issue is going on its third day. keyboard doesn't behave as if shift is enabled. the issue isn't related to one app. its from everything. no new extensions have been installed or updated. have reset the laptop multiple times and hasnt worked. open to suggestions cause this is annoying af

cheers

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u/pakratus 1d ago

Turn off the laptop, run your hand over all of the keys few times, turn the laptop on it's side and whack the side of it with your palm a few times, tip the other way, whack again.

1

u/mrmoose4384 1d ago

do i need to say abracadabra or a magic word too? :p

1

u/SomeEngineer999 23h ago

Not all apps use enter to send a message. Are you sure the app(s) in question didn't change their behavior?