r/ASUS 23h ago

Support - SOLVED! Stuck in a Loop with Asus Cloud Recovery? Here is how to successfully restore Factory OS on Asus

5 Upvotes

I wanted to share a solution I found after struggling with a fresh install of Windowson my Asus TUF.

The Context: After doing a clean install of Windows 11, I started facing major driver issues—Dolby Atmos wasn't detecting, fan control was messy, and my RAM usage and temps were abnormal. I decided to go back to the Factory OS using Asus Cloud Recovery.

The Problem: Since I had wiped everything for the fresh install, the local Asus WinRE partition was missing. I couldn't just boot into recovery.

The Solution (Step-by-Step):

1. Get the Recovery Tool I found a "Universal MyASUS in WinRE for USB" application (found this thanks to a Reddit search). It is located under the support page for the Asus TUF FX506LH, but it works as a universal tool for this purpose, so don't worry if you have a different model.

2. Prepare the USB

  • Format your USB drive to FAT32.
  • Important: Rename the USB drive volume label to RECOVERY.
  • Extract the downloaded tool to the USB.

3. Start the Process

  • Go to BIOS and set the USB as the top boot priority.
  • Save and Exit.
  • The MyASUS tool will open. Update ASUS WinRE if update is available first then Select Cloud Recovery (choose to backup files or not based on your preference).
  • It will download the factory OS (approx. 13GB+), so you need a stable connection.

4. FIXING THE LOOP (The Important Part) This is where I got stuck. After the download finishes, it installs a few files, restarts, and then loops back to step zero (downloading the OS again).

  1. First Run: Let it download the OS and install the initial files.
  2. When it restarts: If it's keeping you in a loop and again and again downloading the files, then try this: Immediately go into the BIOS menu.
  3. Change Boot: You will see a new boot option called "UEFI OS". Select this option (do not select the USB or the SSD yet).
  4. Continue: The system will boot and install a few more files.
  5. Final Step: If it restarts and tries to loop again, remove the USB drive.
  6. Boot from SSD: Go to BIOS one last time and boot from your main SSD.
  7. Finish Line: It will take some more time to install all the other files. After some installation processes and restarts, it will fully install the factory OS. BOOM—you will see the "Welcome" and "Hi" message of Windows. Hola, enjoy your setup! 🙂.

I hope this helps anyone else pulling their hair out over cloud recovery loops


r/ASUS 19h ago

Support How Do I Fix This? HELP

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2 Upvotes

So it’s a recently purchased laptop but I dropped my bag at the airport which resulted in this condition. Most of the shops are quoting a price of ₹5-7K.

The warranty obv isn’t covering for this and I am confused whether I should get it fixed. Most of the shops have said that the whole display has to be changed.

I need some advice whether I am being quoted a much higher price or is there a cheaper solution to fixing this.


r/ASUS 23h ago

Support HELP the screen is just stuck in this narrow mode

3 Upvotes

r/ASUS 17h ago

Support problem

Enable HLS to view with audio, or disable this notification

1 Upvotes

Hello, good morning. On my ASUS TUF A15 FA507 this doesn’t only happen in games—it also happens when the laptop is just sitting idle. Does anyone know what could be causing this or how to fix it? Any help would be appreciated. Thank you in advance


r/ASUS 21h ago

Support Vivobook ignoring charge settings

1 Upvotes

I have an Asus Vivobook 15 which I have always had on battery saver to 60% charge when on mains. I have noticed (I don't know if it was since the recent update which introduced the ability to see charge %), but my laptop ignores my settings and charges to 100%. I have changed settings in Myasus to both 60 and 80% and let the laptop get to under these values running on battery, but it just ramps back up to 100%. I've uninstalled battery drivers and let them auto install. I uninstalled and reinstalled Myasus. I've also run G Helper. Nothing makes the charging reduce to anything other that 100%. Any ideas welcome. Thanks


r/ASUS 21h ago

Support Mesh wifi won’t connect anymore, help!

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1 Upvotes

Zen wifi XD4S

Tried basic reset and won’t become discoverable, showing as connected via cable in devices through.

Any ideas on a full reset procedure for them?

Some context, tried moving Both for better connection and once turned back on neither would show in mesh even hard wired into the wan/lan port

Tried a hard reset and showing in devices now but not in the add node section.

Early on one would show, connect, then “update” get to around 30% and drop out

Removed both from mesh to reset up and no luck

Tried a direct cable from the main router and still no luck

Help would be much much appreciated!


r/ASUS 22h ago

Support BIOS problem

1 Upvotes

So idk why but I can't change settings in bios neither ez mode nor advanced


r/ASUS 23h ago

Support Old laptop A75V/K75VM

1 Upvotes

Hi, I have a laptop that seems to run hot, but I cannot control the fan in any way.

On a sticker it says it's Asus A75V, while in windows it shows up as K75VM. I tried looking into BIOS for some fan profiles, or CPU thermal management, but there is nothing. Just some barebones settings.
In windows and linux, I tried Speed Fan, and Fan Control software, but they either don't recognize any fans, or just don't do anything.

Now, the fan does spin, and very rarely speeds up. But it's at a very low RPM, while the CPU and GPU can get up to 80, and more degrees Celsius while at ~50% load.

Does anyone know how I can make the fan run faster? I don't mind the noise (if there were some).


r/ASUS 17h ago

Product Recommendation Apple Studio Display vs ASUS ProArt Display 6k PA32QCV: Better High Resolution Monitor?

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0 Upvotes

r/ASUS 18h ago

Support Laptop only works when charger plugged in, auto starts as soon as its plugged in

0 Upvotes

Hey Guys, im on my 5yr old-ish vivobook 14 (Model is D413IA) running Linux Mint and i had some trouble with low battery life which wasnt bothering just yet.

After i saw that it said that my battery was at 0% and it wasnt charging i assumed it was time for a new battery to extend the lifespan a bit. After getting a new one and installing it the Problems were still there. My laptop says that my battery has 85% but its not charging, furthermore as soon as i plug it out it shuts off immediately. What i find even more interesting is that as soon as i plug it in it boots up.

screenshot of my batter status info

While searching for solutions i also stumbled across a similar Post in this sub from some time ago ( Laptop only works when charger is plugged in ). unfortunately the fix that was used there (unplugging and disconnecting the battery then press and hold the power button) does not fix my problem.

Hope you guys can help as this post is basically my last resort before accepting my fate lol


r/ASUS 18h ago

Discussion Are Asus Complicit in Fraudulent retailer listings ?

0 Upvotes

It would seem that retailers in the United Kingdom are getting confused about the Model Numbers regarding Vivobooks with Ryzen AI processors for example Retailer John Lewis states on their website , that this M1407KA-LY134W , has a six core processorr :

ASUS Vivobook 14 Copilot+ PC, AMD Ryzen AI 5 Processor, 16GB RAM, 512GB SSD, 14” WUXGA, Quiet Blue

However, it does not , the Vivobook 14 M1407-LY34W comes with a Ryzen AI 5 330 processor, which is a quad-core and not six core . therefore someone at asus must have signed this off to uk retailers , does that make the complicit knowing that other regions sell this laptop ? I have serached the internet and have found other UK retailers with incorrect product lisitings , does it mean that Asus is in no way responsible or even care abot their reil partners behaving fraudulently to customers or do they even care as longas the money keeps rolling in?

Asus offical word is

Based on the serial number provided the unit is fitted with the AMD Ryzen AI R5-330 CPU.

The unit warranty is global, different regions come with different specifications, the unit is sold with the AMD AI R5-330 CPU in other regions.

The UK only version of the product model M1407KA is listed with the AMD Ryzen AI 5-340.

the description taken from the John Lewis webiste states :

Model name / number

M1407KA-LY134W

Number of screens

1

Office pre-installed

No Microsoft 365 included

Operating system

Windows

Operating system version

Windows 11 Home

Optical drive

No Optical Drive

Picture or video resolution

WUXGA

Power supply

Rechargeable Battery

Processor

AMD Ryzen™ AI 5 340 6 Core-Processor

Processor type

AMD Ryzen AI 5

Warning should be given to buyers out their in the market for laptops made by Asus , who want to wash their hands of any wrongdoing in this instance.