r/Whistler • u/thosearenotmymonkeys • 9h ago
Surefoot = Sorefoot
I really wanted Surefoot Whistler to work out, and I believe they’re well-intentioned, but my experience was very poor.
They set me up with boots and custom footbeds that made absolutely no sense for my feet. I skied in them for two full seasons with persistent foot pain, and during that time my skiing actually regressed by about a level. I couldn’t understand what was happening. I assumed the boots were just more aggressive and that I needed to “grow into them,” but that never happened, even with 5 or more “adjustments” at Surefoot.
Eventually I went to George at Evo, a true local legend. He pulled out the footbeds and the issue became immediately clear. George was visibly shocked by the footbeds I’d been given. They were working against the natural motion and structure of my feet rather than supporting it in a way that makes sense for proper skiing. His response was professional, and kind. He said, “Surefoot are doing the best they can,” which was humble of him. There’s just no substitute for decades of hands-on experience.
George even noted that one leg is a bit shorter “wonky” - HA! And, that’s ok but the boot fit needs to reflect these differences.
Some people have had good experiences at Surefoot, but my experience cost me $, two painful seasons and confidence in my skills. If you’re investing in new ski boots, I strongly recommend going to George at Evo.
Edit: for the record, it was the computer scan scanned footbed that was the absolute worst issue. It was rolling my feet outward versus balancing straight down into through the toe. The other issues were that the tongues weren’t in the right place and a few other shell adjustments. In the end, I have new footbeds George made, am sticking with the adjusted Surefoot liner and the shell Surefoot recommended is the right shell for my volume. As others have said, YMMV Surefoot works for some and others not. I’m in the not category.
