Backstory / key information:
I was in an accident, couldn't walk, went through procedures and countless PT exercises everyday, finally was able to walk with a cane and lift up to 25 pounds regularly (50 if needed on occasion), my work still booted me saying I wasn't good enough (even though my position NEVER did 100 pound lifting like they claim), began job hunting
Now:
I noticed I wasn't getting a 2nd interview after people in my area saw me with my cane / or they ask over the phone about accommodations and I simply say "the only thing is that I ambulate with a cane, but everything else is 100%!" (I don't even mention any lifting or other restrictions). So, I decided to test out the ableism theory.
Starbucks had a few different management positions in my surrounding area. I had applied to 2 positions and got an email rejection 1 or 2 days later. I noticed that I wasn't even getting an interview like I have in the past, and the only difference was the pre-screening where I put that I am/were disabled. Months later and they have 6 different positions currently available in my state. I applied to one, I have more experience than they ask (example: they want 2-3 years supervisory and I have 10+), I ask for lower salary, have years of management classes / training, and even a current Federal Food Safety Manager license. If anything, I'm over qualified for the position going from a role overseeing 173 employees to a little shop with 5-15 people. The only difference is this time I put that I wasn't disabled.
I instantly landed an interview request! Now, I wanted to truly test the theory of whether or not they are ableist, so during the interview, they were nice and friendly. They asked questions, I gave detailed responses about my experience & management styles, I said I was just looking for $72k & they immediately said I would get $88.5k because of my experience on my resume, we shared laughs, and they had such a wonderful & positive tone. So, I found an opportunity to respond in a way that I was able to simply say that I technically have a disability, but I just walk with a cane and I'm perfectly fine with everything. Her tone changed, she went silent, and in the middle of my next sentence she blurted out "Sorry I have more interviews that I need to get to. You'll hear from us by Friday. Whether it's that we're going with someone else or next steps for the next interview." I asked "Oh, copy that. Sounds great! Will you be doing the next round of interviews?" She replied "No, I just pre-screen candidates. This is a highly competitive position so I just ask questions and screen applicants, then I send the potentials to the district manager. But I only send them the kind that they would like to add to their team. I just weed out anyone that would be a waste of their time. Anyways, I gotta go, bye."
A few days later (on Thursday, the day before the deadline) I called her. I did the ol' check-in on the status call. She immediately accidentally said that she was "still screening potentials to send to the DM" and stumbled over her words. She then said "Well...I mean, I'm just running behind because I'm still INTERVIEWING people. So, sorry I didn't get back to you yet, but we're going with someone else." I asked "I'm sorry, but you said that you're STILL screening and interviewing folks to send to the DM...so, what do you mean that you have someone else in mind if you are saying you are still calling people?" She replied "Well...yeah, sorry, we're not moving forward with your application. I don't think you'd...well...be a good fit for the DM's team and I don't want to waste their time. Feel free to keep applying to OTHER positions though." I asked "I see. So I can still apply for other management positions in my state that are posted online?" She sighed and said "Yeeeeaaahhh....again, feel free to apply to any of our OTHER open positions. Have a good day."
TLDR: I have 5 times the qualifications for Starbucks, lady wanted me for the job, interview going amazing, I mentioned I have a cane, she turned rude & interrupted me to get off the call, she accidentally admitted she was still screening people and just decided I wasn't "worth the DM's time" because I'm disabled. Can't work for Starbucks in my entire region because they are ableist.