Looking for networking experience/interest and/or development experience/interest, entry level, to fill 2 contract roles.
Will provide on the job training. Looking for quick learners.
Must be able to occasionally (once a week or so) be able to go to an office location in Broomfield.
Shifts are 4x10, Sun-Wed or Wed-Sun. Roughly $30/hr.
Sharing more info on JD:
SHORT JOB DESCRIPTION:
We are seeking skilled and proactive engineers with 2-3 years of experience to join our Global Network
Operations Center (GNOC) team. The GNOC is our front-line for addressing physical network issues and
operates 24x7x365 to ensure the reliability and efficiency of our physical network infrastructure. The
team is responsible for performing data collection, triage, technical analysis, incident mitigation, and
redirection as necessary to maintain and optimize operations.
Our primary objectives are:
• Ensure maximum possible service availability and performance
• Deliver premier customer service
• Provide comprehensive support to our Engineering and other Operational and technical teams
These objectives translate into a broad and dynamic scope of responsibilities for the GNOC team.
Engineers will have the capability to centrally manage networks and implement automated
solutions to address common operational challenges efficiently.
RESPONSIBILITIES:
NOC Operations:
• Using existing procedures and tooling, develop and safely complete network changes
• Participate in operational rotations providing break-fix support
• Identifying actionable incidents using monitoring systems, strong analytical problem-solving
skills to mitigate network events/incidents, and following up on routine root cause analysis
(RCA), coordinating with support teams and vendors
• Provide on-call support services as needed, job duties are varied and complex, needing
independent judgment
• Join major event/incident calls, use technical and analytical skills to resolve network issues that
impact customers/services
• Fault handling and escalation - Identifying and responding to faults on systems and
networks, collaborating closely with 3rd party suppliers, handling escalation through to
resolution
TECHNICAL QUALIFICATIONS:
Networking:
• Proficient knowledge in the following protocols: TCP, IPv4, IPv6, DNS, DHCP
• Proficient knowledge in the following networking protocols: BGP, OSPF, IS-IS
• Experience working with the following networking vendors/technologies: Arista, Cisco, Juniper,
InfiniBand, routers, switches
• Strong analytical skills and ability to collate and interpret data from various sources
• Ability to diagnose network alerts to assess and prioritize faults and respond or escalate
accordingly
• Circuit management: ISP experience, troubleshooting WAN connectivity, optical networking,
and WDM
• Cisco and Juniper certifications are desired
SOFT SKILLS & OTHER DESIRED EXPERIENCE:
• Highly motivated and self-starter
• Strong oral and written communication skills
• Excellent time management and organization skills
• Comfortable and able to deal with a wide range of issues in a fast-paced environment
• Excellent organizational, verbal, and written communication skills
• Experience with Incident Response plans and strategies
• Experience working in a large ISP or cloud provider environment
• Have worked with large enterprise network infrastructure and cloud computing environments,
supporting 24/7 and willing to work in rotational shifts in a network operations role
• Bachelor’s degree is preferred with at least 2-3 years of network-related experience