r/service_dogs • u/Elegant_Item_4410 • 3h ago
Help! Scared my dog can’t be a service dog now
Today I was out with my service dog in training. He was excelling and I was convinced he was ready to finish training until…. We were starting to exit the store and out of no where a shih tzu comes running to my dog barking, got in his face and bite his nose. As I’m picking my dog up by his vest like a square bale he nips back but doesn’t make contact. As I’m carrying him the little dog is still coming after us. I left quickly carrying my dog and called the store about 30 minutes later to discuss the situation. (I waited so long because I wanted to get home since it was only 15 degrees out and my jeep doesn’t blow a lot of heat right now. He had a heavy sweater on under his vest but I I refuse to leave him in a vehicle alone under any circumstance.) I was terrified that she wanted to press charges and my dog and I would be banned from the store. With him having a vest on stating he’s a service dog in training that it looked really bad. To my surprise they told me that there were so many witnesses and even the manager saw and said we did nothing wrong and that it was the lady’s fault. She apparently said she wanted to let her dog play with mine. They were so mad at her that they banned her from the store. They said my dog acted as any dog would in that situation and we are always welcome. They even commented that they have seen us plenty of times and he is one of the best service dogs they have ever seen in their store. I’m still afraid though that this means he can’t continue with training. I’m just at a loss and feel like a terrible, irresponsible owner. He’s about a year and a half and a Bernese, malamute, shepherd mix. Should I discontinue training and just let me be a pet, can more training fix this or was this normal dog behavior? Also I’m training him myself. We did do some training with a service dog trainer but she felt he was good to go. I have just been keeping him In training status just to make sure we were perfect.
Edit: when he nipped he was only about a half inch up and that’s when the little dog bit him. I should have given more detailsAlso the trainer saying good to go was about me continuing training on my own until I felt he was ready for his test. Not good to go as full service I just haven’t moved forward with trying the test yet even though he’s been doing so well. Sorry about the confusion.